Omni Suite

Every tool.
Every answer.
Every conversation.

One agent for your tools, your knowledge and your conversations. Licensed, self-hosted, and under your control.

  • On-prem
  • Air-gapped
  • Bring your own model
WorkflowQuote from enquiryRun 1042 · 1 pending
  1. New enquiry

    WhatsApp trigger

    From Acme, 09:41

  2. Read

    Read · extract

    Customer, items, due date

  3. Decide

    Decide · route

    Quote, not a ticket

  4. Create quote

    Write · CRM

    Draft Q-1042 prepared

  5. Approve

    Human approval

    Owner sign-off required

    Pending approval

Example workflow. Capabilities vary by edition.

Omni Core

Four capabilities. One agent.

The platform is the same whether you run it in your building or ours. What changes is who holds the keys.

Connect

Every tool your business runs, reached through one connection layer. Google Workspace, WhatsApp, LinkedIn, Zoho, Slack, Teams, CRM, finance and data — plus any system with an interface.

Knowledge

A native knowledge base and wiki, plus the documents you already have. Every answer cites the page and the timestamp, and respects who is allowed to read it.

Conversations

Home for your team, Concierge for customers and suppliers, Companion inside Slack, Teams and Mattermost. One agent, one context, wherever the conversation happens.

Workflows

A visual builder with Decide and Read steps, branches, approvals and a full run history. The answer becomes the action.

Omni Conversations

Three rooms. One context.

Home for your team, Concierge for customers and suppliers, Companion inside Slack, Teams and Mattermost. The same answer and the same permissions, wherever the conversation happens.

Omni Companion · SlackIllustrative. A cited answer, one drafted action, one approval waiting.

Illustration of Omni Companion in a Slack channel called finance-ops: a question about a duplicate invoice, an answer citing Refund policy v4, a drafted credit note and an approval waiting on the owner.

See Omni in Slack
Omni Concierge · WhatsAppIllustrative. An order window, a tracking reference, a route to a person.

Illustration of Omni Concierge on WhatsApp: a customer asking about order 8821, a reply with the delivery window and tracking reference TRK-8821-4, a note about the site office entrance, and a route to a human.

See Omni on WhatsApp
Omni Home · MobileIllustrative. Today's tasks, one approval, one place to ask.

Illustration of Omni Home on a phone: two tasks for today, a credit note approval card for 1,240 pounds with an Approve chip, and a message field.

See Omni Home

Omni Knowledge

Every answer shows its source.

A native wiki, the documents you already have, and a citation on every answer. The version and the permission travel with it.

Question

What is our refund window for duplicate invoices?

30 days from the invoice date. Duplicate invoices are the documented exception to the standard 14-day window[1][2].

  1. [1]Refund policy v4 · Finance · updated 12 Oct
  2. [2]Ledger control SOP v2 · Finance · updated 3 Oct

2 sources · permission-checked

Refund policy

v4

Approved by Finance

Cited as [1]

Change · v4

Duplicate invoice window 14 → 30 days

v3 → v4approved 12 Oct
One answer, two sources, one approved page. Example content, not customer data.

The suite

Core, Content, Apps.

The platform, the work products, and the rooms for the work.

Core

Connect, Knowledge, Conversations and Workflows — the agent and everything it needs to act.

  • Connect
  • Knowledge
  • Conversations
  • Workflows

Content

What Omni makes and keeps. The output of the work, with the sources attached.

  • Documents
  • Decks
  • Library
  • Archive

Apps

Rooms for a specific job, built on the same agent and the same permissions.

  • Tasks
  • Field
  • Travel
  • Learn

Omni Content

The work products.

Documents, decks, reference and records — created and kept by the same agent that answers the question.

Documents

Author, convert and approve the documents the business runs on — with the source behind every paragraph.

Decks

Turn what Omni knows into a presentation, with the evidence attached.

Library

Reference material and licensed reading, searchable in the same conversation.

Archive

Capture the web before it changes. Keep records you can return to.

Omni Apps

Rooms for the work.

Add a room when the job needs its own data, its own templates and its own screen. The agent stays the same.

Tasks

Plans, owners and checklists, created from the conversations you already have.

Field

Schedules, site checklists and photos for work outside the office.

Travel

Itineraries, bookings and expenses, assembled from your inbox and calendar.

Learn

Courses, assessments and learner support on the same platform.

Connect

The tools you already run.

Seven groups, one connection layer.

  • Communicate

    • WhatsApp
    • LinkedIn
    • Google Workspace
    • Slack
    • Microsoft Teams
    • Mattermost
  • Sell

    • Salesforce
    • HubSpot
    • Zoho
  • Run

    • Jira
    • ServiceNow
    • Trello
    • Notion
  • Finance

    • Xero
    • QuickBooks
    • NetSuite
    • SAP
  • Data

    • Snowflake
    • Databricks
    • BigQuery
    • AWS
    • Azure
    • GCP
  • Documents

    • SharePoint
    • Confluence
    • Drive
  • Custom

    • Yours

Standard connectors and a connector kit. Availability varies by edition.

Trademarks belong to their owners.

Omni Enterprise

Your infrastructure. Your rules.

Built for the buyers who cannot send the data elsewhere.

On-prem, private or air-gapped

Run Omni on your own hardware, in your private cloud, or with no internet connection at all.

Bring your own model

Cloud, private endpoint or local GPU. Choose the model that fits the data and the budget.

Approvals, audit, permissions

Every answer and every action is on the record. Writes can require a human before they happen.

Licensed, installed, tailored

An annual licence with deployment and customization in man-days. Scoped in weeks, not quarters.

Deployment

On-prem, private cloud and air-gapped. In each mode, Omni Core, Knowledge, Models and Tools sit inside your network. External tools stay outside the boundary, and in the air-gapped mode there is no outbound link.01Your networkKnowledgeModelsToolsOmni CoreExternal toolsCRMFinanceData02Your networkKnowledgeModelsToolsOmni CoreExternal toolsCRMFinanceData03Your networkKnowledgeModelsToolsOmni Coreno linkExternal toolsCRMFinanceData
  • 01On-prem

    Runs on your hardware, inside your network.

  • 02Private cloud

    Runs in a private cloud account you control.

  • 03Air-gapped

    Runs with no internet connection.

The boundary is the same in every mode: Omni Core, Knowledge, Models and Tools stay inside your network.

Pilot · 3–5 owners

Bring your messiest workflow.

We scope the pilot in weeks, not quarters. Bring the tools, the documents and the exception that keeps breaking — we will show you what Omni does with it.